Abington-Jefferson Office
Price Medical Office Buliding
1245 Highland Avenue, Suite 600
Abington, PA 19001
215-887-3990

Blank Vascular Office
Ground Floor Buerger Building
1200 Old York Road

Abington, PA 19001
215-887-5934
Lansdale Office
125 Medical Campus Drive
Suite 205
Lansdale, PA 19446

 

 

 

How Telehealth Works From A Patient's Perspective

How do I Participate in a TeleVisit?


The first step is to call and schedule it with your provider

For many people today, telemedicine is a convenient and effective way to see their healthcare provider. Before beginning your TeleVisit, make sure that you:

  • Have an active Patient Portal account, with username and password
  • Set aside a secure, private location

To begin your Televisit, follow these easy steps:

  1. “Arrive early” by logging in to your Patient Portal. If you can’t access the Portal, you can also begin your appointment through the reminder link sent to your email.
  2. Click “Join TeleVisit” in your patient dashboard (or email reminder).
  3. Fill out any patient questionnaire, and provide requested personal information.
  4. Click “Proceed” to check your computer’s speed and ability to support a TeleVisit. If your computer does not have a webcam (most do), you will need to attach one.
  5. Click “Start TeleVisit” to enter the virtual waiting room.
  6. Your physician will begin the face-to-face TeleVisit, and disconnect when the visit ends.

***If you experience any technical problems or have questions about the TeleVisit process, first look at the TeleVisit help file at the bottom left on your Patient Portal. If you still need additional help, we offer free, live chat support, accessible at the bottom of the TeleVisit help page.